Terms and Conditions

Welcome to America's Medical Choice Testing Solutions. These terms and conditions govern the services provided by our DNA testing laboratory. By using our services, you agree to comply with the following terms:

1. Services Provided

We offer DNA testing services, including but not limited to paternity, ancestry, and genetic health testing. Tests are conducted using industry-standard procedures to ensure accuracy and confidentiality.

2. Consent and Eligibility

You must be 18 years or older to request testing services.
Testing for minors requires the consent of a parent or legal guardian. Proof of consent may be required.

3. Sample Collection

Samples must be collected and submitted following the provided instructions.
Improper sample collection may result in delays or recollection.
Once submitted, samples become the property of [Your Company Name] and are processed solely for the agreed-upon purpose.

4. Confidentiality

All personal and genetic information is handled in accordance with applicable privacy laws.
Test results will only be shared with the authorized individual(s) or entity as indicated on the form.

5. Accuracy and Limitations

We strive to provide accurate results using advanced technology; however, no testing method is guaranteed to be 100% error-free.
Factors such as sample quality or contamination may impact results.

6. Legal and Non-Legal Testing

Legal DNA tests follow strict chain-of-custody procedures and may be admissible in court.
Non-legal tests are for informational purposes only and may not meet legal standards.
It is your responsibility to confirm whether the test meets the requirements for your intended purpose.

7. Refunds and Cancellations

Refunds are only available if testing has not started and must be requested within [specific time frame].
Once testing begins, no refunds will be issued.
Cancellations must be submitted in writing before processing begins.

8. Limitation of Liability

[Your Company Name] is not liable for any direct, indirect, or consequential damages resulting from the use of our services, including delays, errors, or omissions in test results.

9. Dispute Resolution

Any disputes related to our services will be resolved through arbitration in accordance with [specific arbitration rules or location].

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by phone at +1.6122971916 or via email contactus@amcts.com Monday-Friday 9am-5pm

Return and Refund Policy

At AMCTS, we are committed to ensuring customer satisfaction. Please review our return policy carefully before purchasing our DNA testing services:

1. Refund Eligibility

Refunds are available for orders that have not yet been processed or for unopened testing kits returned within [specific time frame, e.g., 30 days] of purchase.
Refunds are not available once testing has begun or if samples have already been submitted to the laboratory.

2. Conditions for Returns

Testing kits must be returned in their original, unused condition with all components intact.
Customers are responsible for the cost of return shipping unless the kit was damaged or defective upon delivery.

3. Damaged or Defective Kits

If your kit arrives damaged or defective, please contact us immediately at [Contact Information].
We will provide a replacement kit or issue a full refund, depending on your preference.

4. Cancellations

Orders may be canceled for a full refund if the cancellation request is made prior to the processing or shipping of the kit.
Cancellations after the kit has been shipped may be subject to a restocking fee of [X% or fixed amount, if applicable].

5. Refund Processing

Refunds will be issued to the original payment method within [e.g., 7–10 business days] after we receive and inspect the returned kit.
You will receive a confirmation email once your refund has been processed.

6. Non-Refundable Items

Testing services that have already been initiated.
Shipping fees, unless the return is due to an error on our part.

7. How to Initiate a Return or Refund

Contact our customer support team at +1.6122971916 or amcts24@gmail.com to request a return authorization.
Provide your order number and reason for the return.
Once approved, ship the testing kit to [Return Address] using a trackable method.